SALES: Up-selling checklist

Up-selling is a proven way to send your sales soaring to new heights. Here are a few things to remember when asking your sales staff to up-sell clients:



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Talk with the customer about their background
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Know your product well
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Watch what catches your clients eye or attention
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Don't decide what a customer can afford
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Try to accessorize something they've just purchased
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Be specific in what it is you want to sell them
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Let them hold/touch the product
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Tell them they have made a good choice
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Don't be too pushy

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